Shipping Policy

At Lyguana, we strive to provide you with a seamless shopping experience from start to finish. Below you will find the most important details about our shipping process, so you can better understand how we process your orders.

Important information

  • The total amount of your order will be displayed on the payment page and there are no hidden costs .  

  • There are no additional charges beyond those shown at checkout.

Shipping times

  • Estimated shipping time: 4 -7 business days. Please note that delivery times may vary depending on product availability and peak periods (e.g. holidays).

  • Delivery times are estimates. Factors such as weather or carrier delays may affect delivery.

Order processing time

  • Processing Time:  Orders are processed within 1-2 business days (Monday to Friday).  

  • Last order time:  6:00 pm Greenwich Mean Time (GMT)

Delivery time

  • Delivery time: 4-7 business days (Monday to Friday). For Express shipping, delivery time is 2-3 business days.  

  • Delivery times are estimates and may vary due to external factors such as weather conditions, carrier delays and customs.

Delivery zones: United Kingdom

Postage costs

  • Free Shipping:  We offer free shipping on all orders, regardless of the purchase amount.  

Delivery Method

  • We work with reliable carriers such as PostNL  , DHL, UPS, USPS and FedEx for delivery. Orders are shipped and delivered on business days .     

Track your order

  • After your order has been shipped, you will receive a confirmation email with a tracking number. Use this tracking number to check the status and progress of your shipment.

Delivery address

  • Please double check that your shipping address is correct when placing your order. We are not responsible for items shipped to an incorrect address provided by the customer.  

Non-delivery or delay

  • If you experience any issues with the delivery of your order, such as non-delivery or a significant delay, please contact us. Contact us immediately . We will work quickly to resolve any issues. Contact us at: Email address : info@lyguana.com   

Contact:

Lyguana redefines everyday elegance with thoughtfully crafted fashion that blends luxury materials and accessible pricing.

Contact

Website Name: Lyguana
Company number: 16246953

Email: info@lyguana.com
Phone: +31 684712507

Address:
128, City Road
London
EC1V 2NX
UNITED KINGDOM

Opening Hours:
Monday – Friday (09:00 – 17:00) London Time)

We will respond to your inquiry within 24 hours.